It appears that these wholesale companies are hesitant to explicitly say they are based in China due to the growing backlash from online shoppers regarding counterfeit goods that come from the country.
Is Sammy dress legit? Fair question. International customers rarely have much recourse when dealing with global companies based in China. If there are any issues, they are largely left at the mercy of the company if it believes their story or the vendor they buy from.
Concern over a possible SammyDress scam is grounded in reality since other e-commerce companies based in China, like Rosewholesale, carry negative reputations. Is SammyDress a scam? As you will see in this SammyDress review, this does not appear to be the case, and the biggest SammyDress complaint put forth by customers is that the shipping times are too long which has come to be expected with such wholesale companies.
SammyDress Reviews: Product Quality. For an e-commerce platform that specializes in discounted and wholesale goods, the company benefits from positive SammyDress reviews regarding product quality. While there are some serious issues with shipping and customer service that this SammyDress review will address later, overall, SammyDress reviews are written by customers who are happy with the merchandise they received.
Where can you have so much fun and enjoyment for so little money? Thank you, SammyDress! The user went on to say in her SammyDress review that, although the shipping took a longer than the normal amount of time, it was a fair trade-off for the free shipping.
Turns out that she loved them, and the quality and the experience convinced her to give the company another chance as she writes in her SammyDress review:. I bought 2 bathing suits and they fit perfect! Shipping does take a while, but I knew that before making the purchase. The good SammyDress reviews do not stop with satisfaction at product quality.
Like most websites, SammyDress claims that it carries the latest fashions at affordable prices. Unlike many websites, the reviews about SammyDress indicate that this is true. Below demonstrates what users had to say about availability.
Jennylee M writes :. The prices are very affordable for everyone. Another user writes in a SammyDress review:. Their choice and variety is excellent — I always get compliments when I wear their clothes.
The material of the clothes is always good; never experienced cheap or coarse material from them. The other thing about SammyDress is that it does not only offer clothing. Customers talking about SammyDress express happiness at the clothing they bought for themselves as gifts, and for specific occasions. SammyDress reviews on YouTube display the SammyDress hauls to show customers exactly what they will receive. In this regard, Sammy Dress does so-so.
The company has an order processing time of approximately 3 business days. But it warns that popular items experiencing stock availability issues may take 5 — 10 business days for processing. That means that after placing your order with Sammy Dress, it may take 10 business days that is two weeks before the item leaves the processing center of the store and starts its journey down to your shipping location.
Needless to say, the order processing time is way too long; and in desperate need of shortening. For the shipment time, Sammy Dress may also fail to meet some expectations. Yes it offers different shipping options, but the shipment times are relatively slower.
The Sammy Dress shipping options and the times are as follows:. Though different shipping options are offered, express shipping options like Same Day delivery, Next Day delivery or 2 Days delivery are not possible with Sammy Dress.
In fact, the reviews shows that Sammy Dress, most often than not, does not even deliver within its already long timeframes. In terms of shipping cost, the ideal online store will be that whose shipping costs are as low as possible. Shipping costs in Sammy Dress are dependent on many factors that include: the shipping option chosen, the country the order is shipping to, the number of items in the order, and its weight and volume.
Thus, shipping charges will vary from one order to the order. Despite different resources to aid the buy decisions such as product images and descriptions, online purchases are still largely blind purchases since you will not have physically assessed the item before making the purchase. Thus, the possibility is there that when the item is in your hands, it will not have the same appeal that it had when you were looking at its images. Other times, different things can happen on the way, and the product will get to your door in a different shape from which it was when it left the store.
The bottom line is: in online purchases, there are many reasons to want to return an item to the retailer. Thus, the ideal retailer will be that which will accept back any item that the customer is not totally satisfied with, and process a replacement exchange or a refund.
Thankfully, Sammy Dress does relatively well in this regards. Like every online store, Sammy Dress allow only a limited time for any return to be made. Thankfully, Sammy Dress return window is 30 days from delivery date. However, it should be noted that not all items can be returned. There is no online store where every purchased item can be returned. However, while some have a strict policy and tend to restrict returns of as many items as possible, others have a relatively lax policy and allow a range of returns.
In this regards, Sammy Dress tilts more towards the former; which are stores that want to restrict as much as possible. For example, all clearance items cannot be returned to Sammy Dress except the reason for return is as a result of a mistake by the company.
Granted, fashion stores generally do not like return of clearance items. After all, they are clearance items because they want to be cleared out. However, the stores with the very customer-friendly return policies will allow for returns of clearance items but with a reduced return window usually half the regular return window.
Also, Swimwear, lingerie, and earrings cannot be returned to Sammy Dress except the reason for return is that the company made a mistake. Granted, these items are usually non-returnable for hygiene reasons. But again, the stores with the very friendly return policies allow for the returns of these items if the hygiene strip is unbroken. All returns must be in brand new condition. That is, the item to be returned must be in the exact condition it was when you received delivery of it.
It must be unused, unworn, unwashed; it must have all tags intact, and it must be returned in its original packaging. You will not want to be frustrated with a difficult return process when you are not satisfied with an order. Thus, the ideal online store should have a hassle-free return process.
Sammy Dress ticks the box somewhat in this regards. The customer support team must first approve the return, and will provide you with an RMA form. The form will then be included in the return.
Returned items without the RMA form will not be accepted. Sammy Dress will take responsibility if the company is responsible. That is, if you are making the return because the item you were delivered is faulty, incorrect, or not as described. Secondly, the reviews available in online spaces shows that one may have to wait forever if at all to receive refunds from Sammy Dress. Like most other online stores, the first place to find answers is an FAQ page in the website of Sammy Dress.
For direct contact with Sammy Dress, the online store supports an online ticket, a live chat, and an email. The online form and the live chat can be accessed from the Sammy Dress website, while the email address to send submissions is: support sammydress.
The operational time of the live chat service is — GMT. In terms of response time, Sammy Dress states that it takes one business day to reply to support email or contact form submissions. There are also different telephone numbers with which you can contact Sammy Dress, but it seems that the company favours the email channels.
The numerous complaints about Sammy Dress in almost every independent online platform will have you believe that almost every other from the company takes forever to be delivered. You should know if the advertised delivery time is 2 months, no customer will justifiably complain of late delivery if the item is actually delivered within 2 months. However, the advertised delivery times of Sammy Dress are already relatively long.
It warns that items may take10 business days for processing. Then their advertised shipping time is always relatively longer than others understandable as their items are shipping from China. However, when your mind is set for a relatively long time to receive the order, it can easily be frustrating when the order then takes even twice or thrice longer to arrive.
That is, you place an order only for it to be delivered, and the item received happens to be different from what is shown in the product images, or at best, a poor imitation of the item shown in the product images. To illustrate how serious the problem is, because the company advertises heavily on Facebook, and the cases were becoming very frequent, Facebook had to act, and the social media giant came out to say that it will work out ways to address the issue of advertisers whose products are overwhelmingly unsatisfactory.
View coupon codes for AliExpress. View coupon codes for DHGate. View coupon codes for LightInTheBox. View coupon codes for ChicMe. View coupon codes for Newchic. View coupon codes for Milanoo. View coupon codes for PrettyLittleThing. Lucy Tian is a graduate shopping publisher at Finder. While at university, she gained experience in SEO and copywriting by interning at a digital marketing company. In her spare time, she enjoys exploring fashion trends from around the world.
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Lucy Tian. Monique Law. Updated May 6, What changed? Learn more about how we fact check. Navigate Shopping In this guide. Which of these sites like Sammydress offer free delivery? Save on your next purchase with one of these latest fashion deals:.
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